Location: Nagpur , Maharashtra , India
Salary: 12000/-
Description:
We are looking for a motivated and enthusiastic Telecaller to join our team. The successful candidate will be responsible for reaching out to potential and existing customers by phone to promote our products/services, answer questions, and address customer concerns. The ideal candidate is a great communicator, persuasive, and has a passion for helping others.
Key Responsibilities:
Make outbound calls to potential and existing customers to promote products/services.
Follow up on leads and maintain a consistent pipeline of sales opportunities.
Understand customer needs and provide relevant information and solutions.
Handle customer inquiries and resolve any issues or concerns in a professional manner.
Maintain accurate records of customer interactions, including call details and outcomes, in the CRM system.
Meet or exceed daily, weekly, and monthly call and sales targets.
Work closely with the sales and marketing teams to develop effective calling scripts and strategies.
Continuously improve communication and negotiation skills through feedback and training.
Required Qualifications:
High school diploma or equivalent.
Proven experience as a telecaller, telemarketer, or in a similar customer service/sales role.
Excellent verbal communication skills in [required languages].
Strong persuasive skills and ability to build rapport with customers over the phone.
Ability to handle rejection and remain motivated.
Basic computer skills, including familiarity with CRM software and MS Office.
Strong organizational and time management skills.
Preferred Qualifications:
Experience in the [industry/domain] or a related field.
Knowledge of additional languages is a plus.
Ability to work independently and as part of a team.
Previous experience working in a target-driven environment.